DIAGNOSIS

The Power of Systems

This post about the power of systems was recently lost in migration. What that means is that we recently switched our web host, and due to unforeseeable technological problems, this particular article was not brought to the new host. So here we are reprinting it, hopefully fixing the 404 errors in the process. Jack Duncan […]
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Going out of the way for your customers (Client Satisfaction)? BAD move!

So someone asked me recently if there's anything at all that I would not do to satisfy my clients, given that my clients vouch for a lot of things that we do for them... and we have excellent relationships with all of our clients. So they wanted to know if there's anything we would NOT […]
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Clientology 101

Do you use paid advertising to generate leads and get customers/clients? I get it. I understand. Advertising is expensive. And it’s not getting cheaper. It costs 30% more to advertise to the same group of people today than it did just 12 months ago. And one year down the line, it’ll be 30% more expensive […]
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